SMS Consent & Messaging Verification

REG AI is an AI assistant service that helps registered users complete real-world tasks such as scheduling appointments, checking service availability, coordinating service details, and confirming reservations.

REG AI may communicate with businesses and service providers using phone calls, SMS, email, web forms, or supported agent-to-agent communication methods.

When REG AI sends an SMS message, REG AI identifies itself as the sender and explains that it is assisting a customer with a specific request.

SMS recipients are businesses and service providers involved in a specific task requested by a REG AI user.

• Auto repair shops
• Home service providers
• Contractors
• Salons
• Healthcare or appointment-based businesses
• Other businesses that provide services requested by a REG AI user

REG AI does not use this messaging program for bulk advertising, promotional marketing, lead generation, or unsolicited marketing campaigns.

REG AI uses verbal consent from the message recipient before initiating any outbound SMS communication. The recipient gives their own consent — a REG AI account holder cannot consent on a business's behalf.

1. REG AI contacts the business or service provider by telephone regarding a specific customer request.
2. REG AI identifies itself as an AI assistant and explains the reason for the call.
3. Before sending any SMS message, REG AI asks the recipient for permission to continue communicating by text.
4. SMS messages are sent only after the recipient gives an affirmative response.
5. REG AI records the consent event, including the recipient telephone number, date and time, associated task, and affirmative consent response.
6. Consent applies only to the transactional or service-related conversation associated with the request and does not authorize unrelated marketing messages.

“I'm REG AI, an AI assistant helping a customer with [service request]. May REG AI send you text messages at this number to coordinate this request? Message frequency varies. Message and data rates may apply. You can reply STOP at any time or HELP for assistance.”

REG AI does not send the initial outbound SMS unless the recipient affirmatively agrees to continue by text.

REG AI maintains a record of every SMS consent event. The record below is a formatting example only and does not represent a real person or business.

• Appointment availability requests
• Scheduling coordination
• Service-related questions
• Appointment confirmations
• Clarification requests
• Responses related to an active service request

REG AI messages are low-volume, one-to-one, conversational, and transactional.

REG AI does not use this messaging program for promotional advertising or mass marketing.

Recipients may stop receiving SMS messages from REG AI at any time by replying STOP.

REG AI also recognizes the standard opt-out keywords:

STOP · UNSUBSCRIBE · CANCEL · END · QUIT

After an opt-out request, REG AI will not send additional SMS messages to that recipient unless the recipient later provides valid consent again.

Recipients may reply HELP for assistance related to REG AI messaging, or contact us at support@regai.app or through our support page.

Message frequency varies depending on the specific request and conversation.

Message and data rates may apply according to the recipient's wireless carrier and service plan.

REG AI uses recipient contact information only as necessary to facilitate the specific service-related communication and operate the messaging service.

REG AI does not sell SMS consent information.

SMS consent is not shared with third parties for their own marketing purposes.

Read our Privacy Policy and Terms of Service.

The three steps below illustrate the order in which consent is obtained. A recorded demonstration of the verbal opt-in can be supplied to reviewers on request.