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SMS terms

Text messaging terms and conditions.

These terms describe the REG AI text messaging program. Text messages are optional. You do not need to receive them to create an account or use REG AI.

Last updated: August 29, 2026

Consent to receive text messages is not a condition of purchase.

You can create a REG AI account, choose a plan and use the service without ever opting in to text messages.

1. Program description

The REG AI text messaging program sends messages related to your account and the tasks you ask REG AI to carry out. Depending on your settings, these may include:

  • Updates on the progress of a task you started
  • Requests for your approval or a decision REG AI needs from you
  • Confirmations of bookings, appointments and completed tasks
  • Account and security notices, such as sign-in or billing alerts
  • Occasional service announcements about changes to REG AI

The program is operated by REG AI.

2. How you opt in

You opt in only by taking a clear, affirmative action — checking the unchecked SMS consent box during account creation or in your account settings, or by replying to a message that explicitly asks you to confirm. Opting in is a separate step from creating an account.

The disclosure you agree to when opting in reads:

I agree to receive text messages from REG AI related to my account, tasks, service updates and requests I make through REG AI. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

We record the date, time and version of the disclosure you agreed to, so both you and we have an accurate record of what was consented to and when.

3. Message frequency

Message frequency varies and depends on how you use REG AI. Messages are triggered by your activity — a task in progress will generate more messages than an idle account.

4. Message and data rates

Message and data rates may apply. REG AI does not charge you for text messages, but your mobile carrier may charge you for sending or receiving them under your plan.

5. How to opt out (STOP)

You can stop receiving text messages at any time by replying STOP to any message from REG AI. You will receive one final message confirming that you have been unsubscribed, and no further texts will be sent unless you opt in again.

You can also turn text messages off at any time from your account settings. Opting out of text messages does not close your account or affect your ability to use REG AI.

6. How to get help (HELP)

Reply HELP to any message for assistance, or email support@regai.app.

7. Supported carriers and delivery

Text messaging is supported on most major mobile carriers. Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed, and you should not rely on text messages as the only way you receive time-critical information.

8. Eligibility

You must be at least 18 years old and the account holder or authorised user of the mobile number you provide. If your mobile number changes or is reassigned, please update it in your account settings so messages are not sent to someone else.

9. Privacy

Information collected through the text messaging program is handled in line with our Privacy Policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except with the service providers strictly necessary to deliver the messages you asked to receive.

10. Changes to these terms

We may update these SMS terms. If we make a material change to what messages you receive or how the program operates, we will notify you and, where required, ask for fresh consent.

11. Contact

Questions about the text messaging program can be sent to support@regai.app.